Frequently Asked Questions
What are the delivery charges for orders from the Online Shop?
- A flat rate of R 125.00 per kg
- Collect at our store – Free
- Free shipping for orders over R 600.00
Which payment methods are accepted in the Online Shop?
- Credit Card Payments through PayFast
- Cash on collection
- Bank EFT (Must be cleared first)
How long will delivery take?
- Please allow us 2 -3 days for deliveries.
- Products can be collected the same day
How secure is shopping in the Online Shop? Is my data protected?
Our website is secured by a SSL certificate that encrypts the communication between you and our website.
What exactly happens after ordering?
You will receive an email to confirm your order, during our internal processes you will receive updates via email.
Do I receive an invoice for my order?
Yes, you will receive an electronic invoice via email. We are doing our best to save our trees.
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